Admin
|
Booking Form
The sending of the on-line booking form confirms acceptance
of the terms and conditions set out below and shall be binding on all persons stated
on the booking form. The owners will confirm each booking as soon as possible after
receiving the booking form and deposit and only on written receipt of this confirmation
can the booking be treated as confirmed. Once the owners have confirmed the booking
and the deposit is paid, the named person making the booking will be responsible
for the total rental price of the property.
The completed booking form must show the names of all persons that will be staying
in the villa. The signatory must be over age 21 and staying at the villa with the
other persons shown on booking form. The signatory confirms that he/she has the
authority of all other persons included on the booking form to make the booking
on their behalf and that he/she has read and accepted these booking terms and conditions.
Booking Deposit
A non-refundable booking deposit of £150 / $250 per
week of stay is due immediately to secure the booking. Your booking will be confirmed
in writing on receipt of the deposit, the completed Booking Form and signed Terms
& Conditions.
It is important to check that the confirmation shows the correct dates and costs.
Balance Due
Payment of the balance in full, plus a refundable security
deposit of £200.00 or $300.00, is due 8 weeks prior to the arrival date. On receipt,
banking and clearance of the complete payment, the owners will send out an Arrival
Pack.
If the due balance is not paid at the prescribed time the owners reserve the right
to cancel the booking. In this event, or if the booking is cancelled after the booking
is confirmed, the deposit will be forfeited.
Rental Cost
The rental cost can be ascertained from the published
tariff and may be subject to negotiated discounts or surcharges.
The rental cost is inclusive of electricity, water and local sales taxes, but not
pool heating which is available at an additional charge. Telephones are available
for your use in the villa with local calls being free of charge.
Security Deposit
The sending of the booking form confirms the signatory's
acceptance to pay for any damage of any kind caused by the signatory's occupancy
of the property, or failure to properly secure the property.
The security deposit paid at the time of booking will be returned to the signatory
within 4 weeks of the end of the rental period, subject to confirmation with the
Management Company that the villa and its contents are in the same condition as
the start of the rental period. Any damage, breakages, excessive use of utilities
and/or leaving the villa in such condition that warrants extra cleaning will be
made good from the security deposit along with an administration charge.
All damage and faults caused or found at the house
must be reported to the Management Company at the earliest opportunity.
The signatory agrees to accept full liability for all loss or damage caused by any
member of his/her party, during the occupation of the villa and confirms that the
full cost of repair or replacement will be met.
The owners reserve the right to seek recompense for any and all damages caused by
the guests actions or failure to act in a responsible way which may exceed the value
of the security deposit. By making the booking the signatory agees to pay such costs.
Cancellation
If the holiday as to be cancelled the signatory must
cancel the booking in writing. The cancellation will become effective from the date
the owners receive and acknowledge it and any cancellations are subject to a charge
as detailed: 10 or more weeks prior to departure the booking deposit paid will be
forfeited, less than 10 weeks the balance of the total charge will be forfeited.
Please ensure you have adequate Travel or other Insurance to cover your losses if
cancellation is due to an insured event beyond your control resulting in a financial
loss. The owners will provide documentary evidence of your booking, the payment
and the cancellation if required by the insurance company. It is your responsibility
to arrange adequate insurance for your personal posessions while you are at the
villa. In the unlikely event that circumstances
beyond the owners' control force them to cancel the booking, they will refund all
monies paid by the signatory without interest, compensation or consequential loss
of any kind.
Payment Methods
Payment can be made by sterling or US dollar cheques
mailed to the owner's UK address. Alternatively payment can be made by wiring US
dollar funds directly to the owners' bank account in Florida. In addition, secure
payment in sterling, US dollars or euros can be made online via the PayPal website
using any major credit or debit card. Online payments made by PayPal are subject
to a 3% surcharge to cover the transaction costs.
Use of the Villa
Florida State Law requires that only the persons named
on the booking form be allowed to use the rental villa. The legal maximum occupancy
for the villa is 12 persons including infants - if exceeded this will result in
the immediate termination of rental agreement without refund of monies.
Any unauthorised occupancy by people not listed will be subject to immediate termination
of the rental agreement without refund of monies. The property cannot be sub let
or shared. No parties of guests who are all under the age of 25 will be accepted.
No parties of all male or all female guests will be accepted.
It is the guests responsibility to ensure that the house is always fully secured,
particularly when the guests are absent from the villa. All windows must be closed,
all doors must be locked, and all security devices must be activated including the
house alarm and back door security catch. If unauthorised entry is gained to the
property and the security devices have not been used and all reasonable cautions
taken to secure the property, the guests will be liable for any damage to the villa
and theft of the owners property. This liability may exceed the owners security
deposit amount.
Arrivals and Departures
Check in time is from 4pm on the day of arrival and
check out time is before 10am on the day of departure. These times can only be changed
with the prior written approval of the owners or the Management Company. The owners
will do their best to accommodate time changes but it may not be possible due to
incoming guests and the cleaning services. Email info@usadisneyvillas.com for more
information.
Smoking Policy
For the safety and comfort of all our guests smoking
is not permitted within the property or in the sun deck and pool area.
Pet Policy
No pets are allowed.
Travel Arrangements
The clients accept full responsibility for making travel
arrangements to ensure their occupation of the property for the period reserved.
No responsibility or liability is accepted in respect of loss or damage, or alterations
to the dates caused by flight delays or cancellations, weather conditions, industrial
disputes, terrorist activity acts of god or any other situation.
All passports, visas, travel insurance and health certificates are the client's
responsibility and the owners accept no responsibility for any delay or expense
incurred or any irregularities with your documentation.
Travel insurance is vital for you and your party, especially in the USA. Please
ensure you have cover in place and that it is sufficient to cover your needs.
Pool Heating
Pool Heating is an optional extra arranged at time
of booking or by calling the Management Company.
Should the pool heater fail for any reason every effort will be made to repair the
equipment. If pool heat has been paid for, there will be a refund for the days without
pool heat. There will be no refund for anything that has not been paid for.
Pool heating is also subject to weather conditions, the colder the weather the longer
the heater will take to warm up the pool each day. If guests request pool heat to
be turned on after their arrival they must be aware that it will take time for the
pool to heat up but payment is required from commencement.
Guests are not permitted to touch the pool heater controls, any sign of tampering
will result in the pool heat being turned off and the pool heat payment will be
forfeited.
Any problems with the pool should be reported to the Management Company immediately.
Pool Service
The Management Company provide a regular pool cleaning
service. The pool man will call from time to time to adjust the chemical balance
of the pool water and clean the sides and bottom of the pool. As with all outside
pools, from time-to-time sand and other debris may blow into the pool. The pool
is enclosed within a protective mest, but there is no guarantee that insects will
not enter the pool area. Pool Safety
Use of the pool is at each guest's own risk. No diving
is permitted. All house exit doors to swimming pool are fitted with an audible alarm
but guests are reminded to not allow unsupervised children to use the pool at any
time. It is the guests responsibility to make use of the pool security fence provided
and to ensure their own safety around the pool area.
Glass and crockery is not permitted in the pool area at any time. Plastic glasses
and dishes are provided for your use.
Air Conditioning
In a sub-tropical climate it is vital that doors and
windows are kept closed at all times to keep out the heat and humidity. Failure
to do this will result in excessive air conditioning electricity charges, which
will be deducted from your security deposit.
The air conditioning controls have been preset at a comfortable level. Guests are
not permitted to adjust the air conditioning controls. In Florida's humid climate
it is all too easy to freeze up the air conditioning condenser units causing the
system to fail incuring hefty repair bills. A frozen condenser unit will require
the attention of a service engineer and the repair cost will be deducted from the
security deposit.
Blocked Toilets
A blocked toilet is always an unpleasant experience.
Florida sewerage systems are not designed to deal with sanitary napkins, baby wipes,
diaper liners and disposable diapers. A blocked drain will require the attention
of a drainage engineer and the clearance cost will be deducted from the security
deposit. Trash Collection
The trash is collected twice a week from the villa's
driveway. The collection days are posted on a notice in the kitchen. It is best
to take out the trash the night before in case the collection is made in the early
morning. Try not to miss trash collection, as uncollected trash can get very smelly
in the Florida heat.
Cleaning
The property will be cleaned between lets. If you require
extra cleaning during your stay, the owners can arrange it for you at an additional
charge. Please leave the property in an orderly and undamaged state on departure.
Owners Access
The owners or their Management Company shall be allowed
access at any reasonable time during your stay.
Data Privacy
The owners will treat all client personal data in confidence
and will not sell or stare your personal information to others for marketing purposes.
However, your details may be passed to various agencies or third parties if you
breach the terms of this agreement who may use the information to find you and bring
appropriate action. Liability Limitations
The owners or their agents will not be held responsible
for loss or delay, howsoever caused beyond the owners' control: i.e. strikes, riots,
fire, war, threat of war, terrorist activity, industrial dispute, flight delays
or cancellations, natural disasters, adverse weather conditions, flood, transport
problems of any kind, or any other event (this list is neither exclusive or exhaustive).
The owners and their agents do not accept liability
whatsoever for death, personal injury, accidents, loss or damage to persons or personal
effects however caused as a result of use of the pool and villa. It is the signatory's
responsibility to ensure that children are always supervised properly around the
pool and inside the villa. Glass or crockery is not permitted within the lanai,
sun deck and pool areas.
The owners accept no responsibility for guest's property while they are in the villa
or the pool area. The owners accept no responsibility for lost, misplaced or stolen
property, which guests may have left in the villa or it's surroundings. It is the
guests responsibility to arrange adequate insurance for their own personal belongings.
The owners and the Management Company cannot accept responsibility for the sudden
failure of villa equipment but will take reasonable action to rectify any such failure
upon notification by the guests. The owners and the Management Company cannot accept
responsibility if the pool heater cannot reach optimum temperature due to adverse
cold weather conditions.
In the unlikely event that circumstances beyond the owners' control necessitate
a cancellation of the rental agreement the owners reserve the right to cancel any
booking at any time and would only be liable to refund monies already paid by the
client. This will be the full extent of the owners' liability in such circumstances,
and they shall not be responsible for any other costs connected with any such cancellation,
howsoever arising.
Complaints
In the unlikely event of a complaint during your stay
please contact the Management Company immediately. If the matter cannot be resolved
you should contact the owners, in writing, within 14 days of the end of the rental
period. If the problem has not been reported, as requested to the Management Company
the owner cannot accept any responsibility.
Code of Conduct
The Retreat at Legacy Park is a residential community.
The actions of all members of your party should not interfere with the enjoyment
of either other holidaymakers or the residents of the area. Please do not use the
swimming pool, play loud music or engage in any activity that may cause inconvenience
to your neighbours after 10.30pm or before 07.30am. In the event that any member
of your party behaves in a way that is likely to cause distress, danger or annoyance
to any other holidaymakers, residents of the area or damage to any property, the
owners or their Management Company reserve the right to terminate your rental agreement
immediately and forthwith. The owners or their Management Company will not be liable
for any costs you will incur, nor shall we pay any compensation, nor make any refunds
due to this action.
Law
This contract is subject to and shall be construed
in accordance with the laws of England and all parties hereby submit to the exclusive
jurisdiction of the English Courts regardless of the guests nationality or the location
of the villa.
We reserve the right to make modifications to the Terms & Conditions at any
time. Use of this web site or contacting us to stay at our holiday villa is
deemed as acceptance of these Terms & Conditions.
|